Terms & Conditions

1. Introduction

These Terms and Conditions govern your use of Aurelia's website and property rental services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our services.

2. Definitions

• "Service" refers to property rental consultation and facilitation services provided by Aurelia
• "Client" means any person or entity engaging our services
• "Property" refers to real estate residences available for rental
• "We/Us/Our" refers to Aurelia

3. Service Terms

Our services include:

• Property search consultation and recommendations
• Arrangement of property viewings
• Lease negotiation facilitation
• Documentation support and guidance
• Ongoing client support during residence period

Clients must be at least 21 years old and legally capable of entering into binding agreements.

4. Client Responsibilities

Clients agree to:

• Provide accurate and complete information
• Respond to communications in a timely manner
• Attend scheduled property viewings as arranged
• Comply with all applicable laws and regulations
• Provide necessary documentation for lease applications
• Conduct themselves professionally during property viewings

5. Fees and Payment

Service fees are typically paid by property owners in accordance with industry standards. Any fees payable by clients will be clearly disclosed in advance. Payment terms and conditions will be specified in separate service agreements where applicable.

6. Property Information

While we strive to provide accurate property information, we cannot guarantee the completeness or accuracy of all details. Clients are responsible for conducting their own due diligence and property inspections. We recommend clients verify all information directly with property owners or management before entering into lease agreements.

7. Limitation of Liability

To the fullest extent permitted by Singapore law:

• Our services are provided "as is" without warranties of any kind
• We are not liable for any indirect, incidental, or consequential damages
• Our liability is limited to the fees paid for our services
• We are not parties to lease agreements between clients and property owners
• We are not responsible for property condition or landlord performance

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Aurelia and protected by Singapore copyright laws. Clients may view and print content for personal use only. Commercial use, reproduction, or distribution requires written permission.

9. Confidentiality

We maintain confidentiality of client information in accordance with our Privacy Policy and applicable laws. Clients agree to maintain confidentiality regarding property information and owner details obtained through our services.

10. Termination

Either party may terminate the service relationship with written notice. Upon termination:

• Outstanding fees remain payable
• Certain confidentiality obligations continue
• Access to property information may be restricted

11. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through:

• Good faith negotiation between parties
• Mediation if negotiation is unsuccessful
• Arbitration in accordance with Singapore laws

These Terms are governed by the laws of Singapore. The Singapore courts have exclusive jurisdiction over any disputes.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of modified Terms. Clients will be notified of material changes via email.

Contact Information

For questions about these Terms, contact us: